We have had several recent customers attempt to set up an account on our website before they purchase a product.  However, due to constant spam logons we have made the captcha near impossible to read.  There is no need to set up an account before you try and purchase a product.  When you purchase a product for the first time it will set up an account for you automatically and you should receive an email within a few minutes of purchase with your user id and password.  If you purchase a product with a license key you should also receive that within a few minutes.  If you don’t receive these emails please check your spam folder and if they aren’t there please contact us support@depiction.com and we will get the info to you.